Internal error

HTTP 500, internal-error. Something failed unexpectedly on Pinakel’s side.

Type	https://docs.pinakelai.com/errors/internal-error
Status	500
Retry	Yes, once or twice with backoff.

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When it happens

An unexpected error. It is logged with the request_id.

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What to do

Retry once or twice with exponential backoff. If it persists, email [e-mail] with the request_id and the time.

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Example

Body

{
  "type": "https://docs.pinakelai.com/errors/internal-error",
  "title": "Internal error",
  "status": 500,
  "detail": "An unexpected error occurred.",
  "request_id": "req_01M7Q40TVWXYZ0123456789ABC"
}

See the errors catalogue for every error type, and Handling errors for retry strategy.